I have left email and phone messages never to be returned. If you are having an issue and the manual tells you to call them for help, call me old but I expect an answer. So we answer the phone for new sales and the hell with the ones we've already sold. so they're facebook trollers. No wonder they don't answer. If there is one good thing to come out of this it is their product far exceeds their support.
Von schweikert out of business since Albert's passing?
I have tried and tried to contact Von schweikert via email and phone. I call numbers listed in my manual and they are no longer in service. I have left messages on other numbers that ring. Funny thing is years ago when I emailed Von schweikert he himself answered my questions and made an amp suggestion for me. Has anybody had recent contact with them or know the status or the magical phone number that gets answered?
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@blackbag20 - No, I haven't had a chance to listen to them. Unfortunately, the VSA dealer network isn't terribly extensive. I'm in the SF Bay Area and the one local dealer doesn't have a set of Endeavors on hand. I might be going to AXPONA and hope they have them on demo there. But knowing show conditions, I might take them up on the offer and go listen at their HQ down near LA.
@dpm2340 - Which phone number did you use? I used 951.682.0706 and they answered directly. Maybe try calling in either the morning or late afternoon when they're not at lunch? |
Hello all you music lovers, This is Leif Swanson designer/co-owner of VSA. I'm not sure why we missed your call but it does happen from time to time. But I am surprised that both emails and phone calls were missed. Did you leave a message on the answering machine with your contact information? Did you get the answering machine? Was this just recent because I see this thread just started 2 days ago. We have been very busy finalizing our newest addition to our product line the ULTRA 7 that we Re showing at the Florida audio show. Also, with the amount of emails and phone calls it can take a day or two just to respond unfortunately. Let's make this easy....you can email myself or Damon direct at Please let us know how we can help asap. We will be away all next week for the show, but our shop will still be open and Matt, our production manager will be handling things while we are away VSA will be here for many,many years to come so don't worry. dpm2340 if you please try contacting us again so we can help. Also, if you would please, resend the emails you sent previously that you didn't get a response so we can try to see how it was missed. Thanks!
All the best Leif |
As a very satisfied VSA customer of many years. I was concerned about the title of this thread and called them today to find out whats up. I talked extensively to Damon. He was as pleasant and helpful as always and apologetic the the ball was dropped on a few calls. There was a combination of getting ready for shows, putting out a brand new flagship speaker the VR 7 Ultra and Covid running through the staff over the past month or so. They receive many calls a day and are happy to spend as much time and attention with someone deciding which of their older speakers tp buy on the used market as someone looking to purchase any of VSA terrific new speakers from the least expensive on up. That is time consuming but highly personalized and professional service. Here is an update posted today from Damon
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