The rules seem to say that if the unit worked when it was received, the seller is not required to take it back, unless the ad specified otherwise. I'd ask the seller if a return is acceptable, but I don't think the seller should have to take the unit back under the AG rules. At least the repair is under warranty; a lot of buyers aren't that lucky.
Purchase breaks well within 30 days
Hi,
I purchased a $3750 dac used from a member and within a few weeks one of the two channels stopped working inexplicably.
The dac is under warranty but because the authorized repair shop recommends the entire dac board to be replaced it may take 4-6 month to get the part as the manufacturer is way behind because of covid and has limited capacity to manufacture things. At minimum will be 3 months.
I would think
If repair estimated to be free and within 60 days or so the buyer should just be patient and not ask for refund.
But if a very lengthy repair timeline I am of the mind that a refund is appropriate but wanted input of others.
For sake of discussion lets assume seller had no idea there was problem and buyer did not contribute to problem
Thoughts?
I purchased a $3750 dac used from a member and within a few weeks one of the two channels stopped working inexplicably.
The dac is under warranty but because the authorized repair shop recommends the entire dac board to be replaced it may take 4-6 month to get the part as the manufacturer is way behind because of covid and has limited capacity to manufacture things. At minimum will be 3 months.
I would think
If repair estimated to be free and within 60 days or so the buyer should just be patient and not ask for refund.
But if a very lengthy repair timeline I am of the mind that a refund is appropriate but wanted input of others.
For sake of discussion lets assume seller had no idea there was problem and buyer did not contribute to problem
Thoughts?
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- 49 posts total
- 49 posts total