Michi P5 Preamp Tone control Distortion


Help 
128x128lordrootman
@lordrootman Thank you for the update, given the current situation I am not in a panic to get it replaced and I figured this would not be an isolated issue. The pre amp is absolutely gorgeous otherwise sound quality, the built in DAC is very good the total package is beautiful and I am looking to keep it for a very long time.

Please keep me in the loop I will be contacting my dealer next week just to let them know
@jiya3600 
theres a new software available I think version is 1.8
i download and try it same issue 

 I got this email this morning 

Hello Tony,

Please visit our web site to download software update for your Michi P5 that is intended to address the Tone Control noise issue.

Kind regards,
Tim
Bowers & Wilkins



 


@lordrootman
Thank you for the update will have to check it out, don't have a network connection near the amp so will have to get a router bridge or extender.

So I am guessing the new firmware didn't solve the problem?

@lordrootman

Update can be done through the USB port too I forgot about it. BTW did you do a factory reset after doing the firmware update as its recommended in the manual.
@jiya3600 Yes I did reset to factory but no any improvement on distortion 
do you see any improvement on distortion or noise ?