@soundsrealaudio
I would like to know the same.....
I connected the cables to it, put the power cord to it, turned the turntable on and was ready to hear some music....and kept turning the volume till it was maxed out and could barely hear the music. contacted the builder and he had me check things, which I had already done before contacting him.......then I tried using a dvd player as I thought maybe the phono preamp finally died...but had the same issue when using the dvd player. he tried to say that it was something in my system that was causing this so I bought a cheap preamp off of ebay, hooked it up and everything in the system works like it should....so the issue is the passive preamp. this is the second time I have had an issue with his preamp and have decided to move on.
I would like to know the same.....
I connected the cables to it, put the power cord to it, turned the turntable on and was ready to hear some music....and kept turning the volume till it was maxed out and could barely hear the music. contacted the builder and he had me check things, which I had already done before contacting him.......then I tried using a dvd player as I thought maybe the phono preamp finally died...but had the same issue when using the dvd player. he tried to say that it was something in my system that was causing this so I bought a cheap preamp off of ebay, hooked it up and everything in the system works like it should....so the issue is the passive preamp. this is the second time I have had an issue with his preamp and have decided to move on.