PrimaLuna Dialogue Premium Preamplifier. DESTROYS SPEAKERS!!



A few months ago, bought TWO of the above mentioned preamps. ( I have 2 stereo systems)
Within 6 weeks of the purchase, the power supply of my speakers burns out!
I purchase and replace the power supply.
Three days later, the second newly replaced power supply is burnt out!
After much investigative work and heartache, I discover that the Pre amp is the problem.
It is defective and puts out DC. which burns out speakers.
After, testing the second unit, I find that it is defective as well, EXACTLY the same problem.
I return the units to my dealer, who returns them to Prima Lune.

I received a phone call from a Mr. Kevin Deal, big cheese at PrimaLuna.
Told me that the capacitors, on BOTH units had failed and the units were putting out DC.
He even THANKED me, for being a guinea pig, and discovering the flaw in his units.

He offered me a pair of tubes, as "compensation" for my troubles!! What a joker!!

WOW, a pair of tubes for blowing my $30,000. speakers!!

The height of arrogance and total disregard for the consumer of his product.
To all audiophiles, do yourself a favour, STAY AWAY for this brand, unless you want your speakers cooked.

TOTAL lack of quality control, MADE IN CHINA junk, what more needs to be said.


Mr. Deal, WAKE UP, and STOP selling defective products!!


If, you are using PrimaLuna, and your speakers fail, check the amp or pre amp.

George


Montreal, Quebec, Canada.
thorloki
I agree. Bogus. The thing I was thinking was maybe they were expensive speakers with built in powered subs (I know Zu has some). Plus, Isn't a preamp just an audio signal pass thru? Any power would come from the amp itself? If a Tape deck blew up, how would that effect the speaker electrically(maybe a loud noise efecting the cones themselves)?
Kevin dose not make Prima Luna gear, he is a dist for them. I agree he can be a little abrasive to Deal with (pun intended). I have purchased and used a PL Dialogue pre amp...never had a problem with it, sold it after a year and upgraded to a Manley Labs pre amp. So, I'm not sure about the OP's intent, I too find it strange that he would use PL gear with 30,000 active loudspeakers. Why would you not go directly from source to active speaker is a big question? Why use a active linestage? I find PL pre amps sound very lush and warm all the way across the audio spectrum. 2 pre amps? went bad? No!

Matt M
I find it strange that the OP has not jumped in to clarify or defend himself. This sometimes is the sign of a troll.