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Richard Gray Power Conditioner/UPS Maintenance. Model RGPC 400 Pro

My unit was hit with a major power surge induced by lightning storm.  I need to learn how to reset the circuit breaker and I need to buy a new battery pack for it.  The company got bought out so they are giving nonexistant customer support while milking the sales.  Any advice here regarding availability of battery packs?  Any advice regarding location of circuit breaker so I can reset it?  Feeddback greatly appreciated!
128x128nouveau920
nouveau920's avatar
nouveau920 OP
13 posts
 
OMG!  All I can say is that it DID save my system.  Also I'd heard that the unit was supposed to be bulletproof.  Conversly, there is no longer any customer support.  Sigh, just blew $800.
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4krow
80 posts
 
Unless I am thinking of the wrong model, the 400s does not have either a battery pack or breaker. It is simply a large coil in parallel with the AC line. Perhaps the 400 Pro is a different animal. In either case, lightening is often the winner.
jafant
18,786 posts
 
Where are you w/ this issue- nouveau920?
nouveau920's avatar
nouveau920 OP
13 posts
 
Weeeel,  until I contact authorized dealers, it's lighting one, Nouveau920 zero, lol!
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