Audio Forums, On-line Store Fronts, and the Art-of-Deception


I have absolutely no problem with dealers on Forums in general; in fact, I think they perform a very important role in providing information to buyers about their product and insights about the competition. The key is to maintain full disclosure and an environment that encourages open discourse.

However, I am curious as to whether other members of our hobby have observed "supposed" Audio Forums that in reality are nothing more than a store-front for the Forum owner's equipment dealership which, in turn, uses business practices established to cloak the owner's profit objectives to appear as unbiased forum commentary. Do others feel this way or am I seeing things wrong?

I see the approach going something like this:

1) Start an Audio Forum with a few colleagues to help with the scheme;
2) Have the owner run large amounts of audio gear through their room for very short auditions to create the "appearance" of a knowledge-base to be used, in turn, to create the "appearance" of credibility regarding the advice offered by the Owner on the forum;
3) Have the Owner's colleagues play the role of shills, cheering the Owner's advice and the unsuspecting member's purchases from the store-front, as the Owner goes about denigrating the product he doesn't sell and lauding the product he does; 
4) Run the Forum in a manner that immediately quashes anyone who challenges the absurdity of the Owner's comments by shutting down threads and banning all challengers to the absurdity under the guise of keeping the forum a friendly place to exchange objective views.

I obviously consider this business model to be.....(well I won't use the words I am thinking). I would like to say, however, I do find humor in the ignorance of the approach strictly as a commercial enterprise.  

Sadly, I believe these types of business practices are often used on less sophisticated customers in today's retail world, but high priced audio gear is typically purchased by fairly astute individuals. As such, the model I describe above is the opposite of what an intelligent business person would develop to serve a sophisticated customer base. Yet we see this kind of nonsense employed in an attempt to sell sophisticated products to sophisticated people.

Maybe it just shows brains, business acumen, and ethics go hand-in-hand.

In the mean-time, a word of caution to all those fellow hobbyists looking for an objective advice on line; it is more important than ever to remember the time-tested cliches:

--caveat emptor
--follow the money
--things are not always as they appear

and so on.






wattsperchannel
Lots of sharks in the water. There is anywhere where money can be had.
It would be nice if all dealers identified themselves, but Audiogon does not force them to, and actually will help cover their tracks for them if anyone calls them on it, as Audiogon is in on the business end of this as well.

Hey, Audiogon supports these forums, so do dealers. Do yourself a favor and don't take these paid for public forums as a bible.
Listen with your own ears.

I don't see anyone funding a hobbyist only forum. Maybe Audio Asylum is as close as you can get, though that is mostly DIYer's these days. Not that there's anything wrong with that.

Buyer beware.
Yes sharks indeed.....I don't perceive the kind of crud happens to the same degree here on AG mainly because central orchestration of the charade doesn't exist like it does at other places where the conflict is directly tied to the management/owner. Still as you point out its all about your own ears. I do feel its a shame we can't carve out some isolation on a place like AG to let some objectivity rise to the top. 

I have had dialogue with many friends about this mess. I am not certain a fee-based not-for-profit model for hobbyists only would not fly. 
watts, it's kinda weak to raise the issue and not name names so that everyone knows. 

FWIW, I agree with your sentiment and regularly get annoyed here with many dealers & manufacturers posting here without disclosure. If their products are legit, they all should have no problem posting a signature below every post letting everyone know who they are and what they do. Hell, it's free promotion if they have anything credible to say. 

If every non-commercial user expressed their feelings when they see this activity it would help solve the problem. Cheers,
Spencer