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Has anyone recently had any slow response with Sound-Smith repairs

I have been waiting quite some time now for my cartridge to be returned after sending it for some warranty work up there in Peekskill. They received it on December 15 and I'm still waiting for it's return.They are always polite when asking for my patience but you know how long can this take?does anyone have any experience with Peter and the crew?
128x128george99sa
mofimadness's avatar
mofimadness
4,933 posts
 
Who else offers service on repairing/rebuilding cartridges?
John, I have had Andy do several rebuilds for me because of the back log at SoundSmith, ( I have had nothing but excellent work done by Peter, this was just because it was going to take to long).

There has been some recent problems I have read about with Andy, but I have always had great service from him.

http://www.phonocartridgeretipping.com/service-phono.html
george99sa's avatar
george99sa OP
36 posts
 
Thanks for all the feedback I do know about the Illness and of course I hope them the best.I guess I'll just wait a couple more weeks and inquire again.I am confident the work will be done right at least.
jmcgrogan2's avatar
jmcgrogan2
6,346 posts
 
Thanks Brad, Andy is the one I was thinking of.
george99sa's avatar
george99sa OP
36 posts
 
Hey just did get my Cartridge back so Thanks Peter.
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