Sometimes these people know zip about what they are shipping. I have purchased two turntables, packed by services. Both cantilevers were broken and one of the arms was bent, clearly due to the method of packing, not shipping damage. The best policy, by far, to insure successful shipment is to double box with compliant material, such as peanuts or newspaper between the two boxes. Peanuts are not very good to use in the inner box as they can shift. If the original packing materials are not available for the inner box, I like bubble wrap and newspaper or foam. Tubes should always be removed from gear, their positions marked and then packed in a seperate sub-box. It's all a lot of trouble, but much less so than the disappointment of damaged gear.
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