2. speakers
  3. 182941-77393

Wilson Sophia 2 tweeter repair/replacement

Hello,

My Sophia 2 tweeter surround foam has degraded and now the tweeter makes significant distortion.  I called several repair shops who cannot repair them, in fact, you can only get the foam surround from France or China.

Over the past 3 weeks I have been trying to get support for replacement tweeters and have called Wilson service in Utah several times and they referred me to my local dealer, Innovative Audio in NYC, who I also called and emailed several times with no follow-up.

I purchased the speakers from Woodbridge Stereo in NJ and they do not carry the brand any longer.

Does anyone have experience with Wilson tweeter repair/replacement or know of a responsive Wilson dealer they can recommend?

Thanks,

Joe

jferro

Showing 1 response by tjassoc

tjassoc
258 posts
 

I have to agree. I recently had the opportunity to meet Joe and recommend Bill at Millersound..

Bill really was exceptional! Quality of work, accommodating and quick turn around time ( a day or 2!), price and of course always professional and a nice guy too.

After having a lot of concerns with getting his tweeters right, Bill literally saved the day!

Bill - I'm not sure what I did to deserve the exceptional service you provide us but I'd like to thank you for all your help! I think of you whenever I listen to music and wanted to say you're a life saver!

God Bless and be well my friend :-)

More to discover