Why do Cyrus get such praise from What HiFi???

I had a complete Cyrus system, well amp and cd player and the special PSU units for both. The cd player packed in after a few months. The trouble with them was that because the player played therm at a lower speed, (apparently to get the most info off the disc without resorting to error correction), they were very poor at reading less than pristine cds, or in some cases, cds!
I actually had to send the unit back 6 times, along the way getting a brand new unit. To no avail. The cruncher was when the little standby button on the front vanished into the case. The cost for repair? £250!! This was despite the fact that the unit had only recently returned from Cyrus after yet another repair. The reason Cyrus gave was that the front of the unit with the buttons on was one piece, but also that all repairs are £250 regardless, to keep it fair!!! So £250 for a plastic button. I was so offended by Cyrus products that I refused to pay and they told me I had to pay return postage to the dealer, I told them to keep it...boy that felt good.
Later my top of the range Cyrus amp got hot and decided commit suicide. Due to the design using a shoebox shape, the output transistor had given up the ghost. It went back for repair. A few weeks later once again the amp turned off, blazing hot to the touch. The heat this time just triggered the overtemp sensor and poof. I hadn't even been pushing it that hard.
Result, sell the lot, I won't have Cyrus in the house again. Their customer service was snooty and the products fall well short of what I expect at that price. SO, why do What HiFi constantly praise them without mentioning their abysmal  reliability? The dealers I have spoken to confirm that they have a "frightening" number of Cyrus products back that have failed
What HiFi is obviously pimping for Cyrus! Whenever I bought my monthly copy of Hi Fi News at B&N I would glance through What HiFi and pass on it!
Why not ask What HiFi. I doubt anyone here speaks for them.
Looks like they are willfully blind to and patently ignoring the wave of reliability issues with CYRUS, that are well-known . CYRUS has a huge base in the UK .They used to be built like a tank .... apparently not so anymore

Scope out the UK audio forum for the actual UK consumer takes on the common product failings


Here is a pair of samples:

"webster said: ↑

The Cyrus cdt appears to be highly thought of but there seems to be quite a few horror stories regarding reliability in general with Cyrus cd players and it is of course nearly 3 times the price of the CXC.
From the limited research I’ve done there doesn’t appear to be any direct competition at a similar price point.
I’ve had a few Cyrus CD players. Lovely sound but dogged with issues.

I’ve had so many failures with Cyrus stuff I’d never buy any of their products again...."
British, therefore best !
British? Owned by Persians.

Not much British stuff is made in Britain now, just labels. Cyrus are a company I would never deal with ever again.
Its a shame that a company can get new customers whilst the folk who have dealt with them could tell them a tale or two
Of all the audio publications available, What HiFi has always struck me as being very half-baked fluff, with no substance.   I would never use What HiFi to influence or justify a purchase.  The reviews are so poorly done, it makes you wonder if they even listened to the gear the review is based on.
Jaybe, I contacted What HiFi, guess what, no reply. Obviously they have an interest in promoting Cyrus and Marantz. I mean the advertisers rule don't they? It is almost an advert dressed up as a magazine. I flicked through one the other day, very thin, very bland, more like a comic for 5 year olds
Hello everyone,
I have been surfing Audiogon for a few months; finally decided to sign-on.
I'm really glad that I read this topic regarding Cyrus.
I was just about to order a Cyrus CDt from Kemela; because from what I've read on other forums; they're really top notch.
Now, it seems a veil was lifted to reality.
Can I get all of your inputs on recommendations on a new CD transport?
I know this might be an old subject; if you don't mind, I would be grateful.
I currently have a Schiit Gungnir multi-bit DAC being fed by an old, but pristine Sony DVD player; using a digital coaxial cable from Blue Jeans. The DAC is feeding a HK 3770.
I'm looking to get a CD transport in the very near future.
I researched Cambridge CXC (heard of reliability issues as of late).
My budget is $2100 max.
What do you all like for that money?
Sound quality and reliability are paramount.
Asthetics are nice, but not that important.

Thank you for your time! 
I'd keep using the Sony and add a jitter-reduction device between the Sony and DAC.  This basically makes the transport a non issue, so when the Sony eventually dies you can just buy another cheap DVD player and you're good to go.  Here is the one I'd buy..

With some of the money you'll have left over, I'd upgrade your digital cable as it does make a meaningful difference.  FWIW, and best of luck. 
What Hi-FI is nothing more than a comic. Total waste of a tree.
Thanks appreciate the posts here esp. about Cyrus Cd t. I was also considering this transport but the insight here about quality issues has put the damper on that idea. 
And I do agree about the jitter-reduction, it usually helps to improve any sort of transport-dac rig; I've had an Audio Alchemy Dti Pro for now almost 20 years (Rev. 2.7) and it is a miracle. Now there are some other versions from Emperical Audio I gather, anyway very worthwhile.
Just to support the previous comments on poor CDt reliability and bad service from Cyrus. For assorted reasons, I ended up with 2 of these units. The first one stopped working just outside the warranty period. PSU packed up. A very unsympathetic response to my complaint. Clearly they’re used to them. The second unit is wholly unreliable and unpredictable whether it reads a CD. About to scrap it. BUT transports are difficult to find, so I’ll press on with the repaired first unit. I long ago sold all my previous set up, power amps, external PSU’s etc. Like other contributors, I’d never buy another piece of Cyrus kit. Yes, how do they get those good reviews?!!! 

By funding the publication along with other manufacturers, without them the magazine will cease to exist and people will lose their jobs. The high street magazine sector is in huge decline and has been for years now, I don’t imagine many titles being around for much longer tbh..
How about the Audiolab 6000CDT as an option to the Cyrus CDt?
I owned two pieces of Cyrus gear in the mid-90's.  The integrated amp was pretty nice.  Sounded really good.  I liked it so much I decided to buy their CD Player (CD-1?).  The CD player was a POS.  The mechanism was very finicky and it would not reliably read CDs.  I sent the first one back and got a replacement, but not long after that the replacement started having the same problems.  
These were the first high end components I ever bought.  Luckily I moved on and now enjoy other components that bring me joy without the trouble.  

I’m obviously in the minority here, but (knock wood) I’ve had  my Cyrus CD t for over a year and it’s performance is exemplary!  Once had a problem with an eaten CD but, i cleared it up and  ever since, its been fine.
The sound is far better than the Cambridge CXC mentioned.

Just checked, I’ve had the CD t for going on two years without a catastrophe.
I hope that I've not bought another dud. Iv'e just ordered a CDt to replace my dud CD XT that I bought in 2008. Before a year was out it was failing to play some disks and I should have sent it back but I was poorly (ill) for a while so left it. I stopped using it because I had to warm it up with a playable CD first by which time I had gone off the idea. So there is sat. One day I sent it back for repair, £300. It came back virtually no better and within 2 months it was not playing disks again, well only 1 in 6. Off it went again. Bought 2 new CD - no play. But it worked with my favourites. So after another 4 months when I only played it once, It's acting up again.
This unit is a "Friday After-nooner"  It an old unit but in terms of playing, it's hardly been used. I was not impressed by Cyrus at all during the returning/repair period. Although the dealer Meadow Gate Acoustics were very much on my side. 
Seems it's not just me after all!

Have no fear.  As I wrote above I’ve had the Cyrus CT10 for, now, three years without a hitch.
Sounds great!
Thanks RVPIANO. For the reassurance. I did have a worry. I bought a second hand CD and it did not come back
out. The CDT unit was ex display and had run out of Warranty so after a phone call and before it going back to Cyrus... 300qd... I got the disk out with some tweezers. Other disks were OK. I cleaned the CD very well and it still stuck but  after a few goes it was OK and has been so since. There may be a difference between cleaning a disk and mega cleaning a disk??? 
You’re welcome!
 Mine is still going strong.