That's a little harsh on the Analog Room. They were recommended to me by Dan Meinwald of EAR USA and did a fantastic job on my 834P. Very quick, professional work, beautiful layout, beautiful sound. No complaints.
It is harsh when it comes with no explanation. Now that you've explained yourself, the evaluation seems justified. Nonetheless my experience with them was fine as I detailed above. As so often YMMV.
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