Joe Fratus at Art Audio sent me some NOS tubes at no charge to try in my Carissa Sig. Cardas did a free inspection, retermination and sent a binding post wrench free of charge. Judd Barber at Joule-Electra, just a real nice guy.
Who Has The Best service department
I gotta tell ya Martin Logan and Pass Labs have the best service department, I lost some allen screws and had a nasty scratch on my X-350 amp,I emailed them, Nelson Pass sent me a new face plate and the allen screws. NO CHARGE!!! Same goes for Martin Logan, Jim Powers is the best, super fast emails and for the part I needed to fix my logans, the price was very very low, no rip offs here. With a service department like that, I will never get rid of Pass or Martin Logans. Who does it for you!!!!