Which 'Shipping carrier provides the best overall


Now there's a question that ought to get some action. as important as it is to have a good one , or two, given the very nature of this venue in particular. For with but one exception, every deal I've personally done via Audiogon has been with the use of some carrier... and I don't see that changing anytime soon.

Is there truly a carrier out there that continually provides exemptlary service. Handles goods properly, facillitates providing informaiton quickly and accurately? ..or is it always a coin toss with shipping equipment, in terms of timeliness and handling?

Having gained some experience over the past few years, both here at audiogon, and in former businesses, I think it may well be just that, a coin toss.

My very first opportunity to transact business with another member was steeped in miscomunication and poor training on the part of several FED EX emplyees and took months to regain the difference in an overcharge.

Most recently FED EX again has shown to be lacking in attention to detail and training of it's individuals, as well as access to timely shipping info updates. Frustrating at the time, but now since all turned out well, a laughable, but most memorable event.

For those who have done this 'shipping' thing quite often, I ask what is yuoor assessment of carriers in general, and have you determined a prefferance?

I feel this is certainly an area in dire need of an assessment based upon some considerable experiences, both in shipping, and in claims.

Thanks a lot. This should be most benificial to all at Audiogon...
blindjim

Showing 1 response by narrod

None of the major carriers. They simply handle too many packages to provide great care with any individual package. I've had the best experience with Federal Express but that is probably simple chance. UPS has really gone down hill in that
last few years. They've also clearly implemented a policy to deny all claims as "insufficient packaging" and you really have to fight to be reimbursed. I suspect the safest would be
overnight with one of the smaller carriers. They handle fewer packages and overnight gives them less time to cause damage. There really isn't a good answer. The networks have done stories on the the big three (UPS, USPS and Federal Express) and they all seem to be equally bad.