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Where to buy Metrum Octave?

So I was denied a Metrum Octave by Hifi Heaven because I couldn't return their call the same day to make the purchase. This after waiting patiently for 6 weeks for something that they supposedly had 3 of in stock at time I made my order. I waited patiently as they explained that it was in customs each of the 3 times I called them fully agreeing that it was out of their control and not their fault. Then when they did receive it, they left me a message to call them back on their last unit. Unfortunately due to a work deadline I was only able to call them back the following day at their opening time. They tell me "I wished you called back sooner because it's already been sold".

While the individuals I spoke to were nice, I'm very disappointed that they didn't reciprocate a smidgeon of the patience I asked of me. Come on now, I'm made to wait for 6 weeks but they can't even wait a full day?

So now I'm seeking suggestions for an honest and reliable dealer that have or might have the Metrum Octave for sale.
huynhh1

Showing 4 responses by sibelius

sibelius
256 posts
 
I e-mailed Hifi heaven this morning inquiring about the Metrum and received a response almost instantly. I then called them and got through immediately. Took me 5 minutes to place the order. No problems what so ever.

They have a large shipment on the ground in Chicago going through customs as we speak. Sounds like deliveries should commence within a few weeks. I also inquired about the Hex and they do not have any definitive dates yet. However it sounds like we are probably at best a few months away.
sibelius
256 posts
 
Huynhh1:

Yes, they took my card over the phone and said they would not charge it until the unit ships. Which sounds fairly shortly.
sibelius
256 posts
 
Will post when mine comes in. Even with a delay that's some nice savings by going direct.
sibelius
256 posts
 
Just wanted to let folks know that Hi-Fi Heaven sent me a shipping notice on the Metrum Octave. I'm scheduled for delivery on August 28th. If anyone out there wants a Metrum, now is probably a good time to call as I assume they still have available product.
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