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What would you do?

I sold a Meridian 508.24 to a member, and upon his first week of ownership, I called to see how he was making out with his new CDP. He told me that the unit skipped and because he did a lot of recording that he could not use it. He stated that he wouldn't feel right about selling something that he knew had a problem.
After hearing him out I agreed to take it back and see for myself what the problem was.I told him that he need to isolate the unit and he came back with, "I own B&W's 800 and I know what I am doing."
Upon getting the unit I played three hours on it with no problems. I knew it wouldn't skip but felt I needed to go the extra mile with him.
I called him and told him there was no skipping when played for three hours. He stated that he couldn't use it. I sent his money back and E-Mailed him and told him I wanted to leave him a negitive feedback. I have yet to leave him feedback.
I sold the unit and lost money on the sale.
There are many members out there that have alot of wisdom on deals like this. What would you do?

Thanks,
Gary

128x128glory

Showing 2 responses by snofun3

snofun3
601 posts
 
Can anyone explain the concept of the new AGon feedback system.
They asked about it before they instituted it, we said it was lousy, and it has subsequently proven to be as predicted.
So.... what was the reason for the change, and does nyone have a positive experience with it?
snofun3
601 posts
 
Thanks John - I agree that was the intent of the new system, but does it do anyone any good? What's the point of feedback now?

I'm everyone's Mom said that "if you don't have anything nice to say, don't say it", but when we're looking at investments of thousands of dollars, it's nice to know that we're getting an accurate representation of the seller.

And what did AGon ever do regarding disputes anyway?
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