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What would you do?

I sold a Meridian 508.24 to a member, and upon his first week of ownership, I called to see how he was making out with his new CDP. He told me that the unit skipped and because he did a lot of recording that he could not use it. He stated that he wouldn't feel right about selling something that he knew had a problem.
After hearing him out I agreed to take it back and see for myself what the problem was.I told him that he need to isolate the unit and he came back with, "I own B&W's 800 and I know what I am doing."
Upon getting the unit I played three hours on it with no problems. I knew it wouldn't skip but felt I needed to go the extra mile with him.
I called him and told him there was no skipping when played for three hours. He stated that he couldn't use it. I sent his money back and E-Mailed him and told him I wanted to leave him a negitive feedback. I have yet to leave him feedback.
I sold the unit and lost money on the sale.
There are many members out there that have alot of wisdom on deals like this. What would you do?

Thanks,
Gary

128x128glory

Showing 2 responses by jmcgrogan2

jmcgrogan2's avatar
jmcgrogan2
6,346 posts
 
It already has withered and died Grant. How many negative feedbacks do you see out there now? The buyer would have to approve of the negative feedback that Gary would want to post on him for it to go through the system anyway. Who is going to approve negative feedback of themselves?

Hence the new look on AudiogoN. It's very hard to find someone with negative feedback anymore. If they do have it, it is from an older source, that predates the new, current AudiogoN feedback system.

John
jmcgrogan2's avatar
jmcgrogan2
6,346 posts
 
Snofun3, I believe the reason for the change was so that AudiogoN did not have to be bothered handling dispute cases anymore. Now the buyer/seller must approve/dissaprove feedback before it is posted. If they approve, feedback is posted. If they dissapprove I believe the feedback issue just dies. I don't think there is any dispute resolution process anymore.
The new system was created to save the AudiogoN staff the headaches of dispute resolution, not for the consumers benefit.

I haven't noticed anyone with negative feedback since the new system has been put in place. So it seems that most folks will not approve of negative feedback posted towards themselves. Shocking discovery, eh?
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