What's up with Soundstage Direct?


They have been my go to source for new music for years. In the past 8 months, orders have been very slow. E-mails and calls are very sketchy. Anyone else have thoughts here?

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Showing 5 responses by lattimer1

I have called them weeks ago and took like three days to get through as their backup answering service was answering all the time. Then on July 3rd i cancelled an order for $150 and still as i write this i have NOT received any refund and i have called multiple times today and yesterday and their message bascially states to use an [email protected] to get ahold of them and no answering service now ??? WTF is going on.....is this company going out of business or what the hell and where is my money ???
yeah i have been seeing for about year or so as well
that their shipping was very sloooow. I personally think that they dont have the stock like we all think and they are ordering from other and then drop shipping it to each and every client OR getting orders in to their location THEN shipping it out themselves to us. I feel like this is happening cause it doesnt take over month to ship something that is in supposedly and for sure something is very odd and/or they are just closed today and yesterday which i highly doubt ??
So after reading SH forums and last few pages I did file claim with PayPal but unless soundstage has funds in their account then I might have to call in my credit card company ...what a god dam hassle and I just talked with someone on July 3rd on the phone. Have no idea what happened but they must be running to the next beach on our dime .. Good luck everyone 
I finally got my money back from PayPal so hope everyone else got their money back as well.

GOOD LUCK :) !!!!