I would tend to agree with 02pete. If I shipped them out working, I would want to KNOW that they were blown, and not from abuse, before I paid for a repair. Assumming that they are, in fact, blown, not abused, I would pay for 50% of repair, since you delivered them in working order. BTW, does this guy have any feedback by which you can verify his bona-fides. Since its only an hour away, at a bare minimum, I would insist on a physical inspection. Tell him to bring them back if he wants any compensation. Even if he bought them new at retail, he would have to deliver them to the dealer or repair station at his expense, for a warranty repair. I agree with doing the right thing, but in this case, it seems like the ONLY thing you have any moral or legal obligation to make right is the mismatched woofer, and even then, only in the event a qualified tech determines it was not abused. Just my $0.02.
What is the right thing here................
Thanks for pitching in.
I have been buying, selling, and upgrading for about 2 years now. I have done so with very few issues, although, tough for anyone to say no issues. This deal was not made from AudioGon, but I would like your years of experience as help.
This problem is about ethics, more than anything.
I had a set of B&W 801 Anniversary edition speakers.
Great physical shape, with no problems. Used for about a year, I had been running them with a McIntosh MC-352, a Citation Audio 7.1, and until they sold last week, a Jeff Rowland Model 7. They had performed flawlessly the entire time.
I bought them from the original owner, a person (a local dentist) that replaced them with Wilson Slams.
Anyway, he informed me that he had to have the dealer replace a sub driver when one blew in 1994/5. No problem, I suppose that happens, althought I have not experienced this situation.
Someone locally wanted to buy the speakers, and I told them to come look, and listen. He refused to make the drive (an hour, tops) from San Jose to Orinda, DOT. He didn't have a car, then the car he did have was broken down, then he didn't have time, etc. Since I didn't want to lift them by myself, I would not deliver them, which for something lighter, I would no problem. An hour seemed like nothing to insure your $2,500 investment, right?
He wanted me to have a company ship them, so I did. They picked them up, and drove them to SJ. Like any other transaction, I was prepaid, $2,500. Fair for the speakers, with stands, both in great shape.
He called me the NEXT day and told me the speakers were blown, the subs. He said it was blown and there was no way for me to know, it was so minor and that he pushed it over the edge, or some garbage like this. He has a Krell KAS amp (a large amp he explained). When he removed the drivers, he said one was not even the matching driver. I had the grills on the entire time, and have NEVER had a problem with the drivers at all.
The speakers worked fine for a year here, and they worked when he got them. Granted, the different driver thing seems wrong, but, the question is this:
He has asked me to either cover the cost of new drivers or return the speakers for a full refund.
I know what my thoughts are, what are yours?
Trying to be the honest individual I am,
Dan
I have been buying, selling, and upgrading for about 2 years now. I have done so with very few issues, although, tough for anyone to say no issues. This deal was not made from AudioGon, but I would like your years of experience as help.
This problem is about ethics, more than anything.
I had a set of B&W 801 Anniversary edition speakers.
Great physical shape, with no problems. Used for about a year, I had been running them with a McIntosh MC-352, a Citation Audio 7.1, and until they sold last week, a Jeff Rowland Model 7. They had performed flawlessly the entire time.
I bought them from the original owner, a person (a local dentist) that replaced them with Wilson Slams.
Anyway, he informed me that he had to have the dealer replace a sub driver when one blew in 1994/5. No problem, I suppose that happens, althought I have not experienced this situation.
Someone locally wanted to buy the speakers, and I told them to come look, and listen. He refused to make the drive (an hour, tops) from San Jose to Orinda, DOT. He didn't have a car, then the car he did have was broken down, then he didn't have time, etc. Since I didn't want to lift them by myself, I would not deliver them, which for something lighter, I would no problem. An hour seemed like nothing to insure your $2,500 investment, right?
He wanted me to have a company ship them, so I did. They picked them up, and drove them to SJ. Like any other transaction, I was prepaid, $2,500. Fair for the speakers, with stands, both in great shape.
He called me the NEXT day and told me the speakers were blown, the subs. He said it was blown and there was no way for me to know, it was so minor and that he pushed it over the edge, or some garbage like this. He has a Krell KAS amp (a large amp he explained). When he removed the drivers, he said one was not even the matching driver. I had the grills on the entire time, and have NEVER had a problem with the drivers at all.
The speakers worked fine for a year here, and they worked when he got them. Granted, the different driver thing seems wrong, but, the question is this:
He has asked me to either cover the cost of new drivers or return the speakers for a full refund.
I know what my thoughts are, what are yours?
Trying to be the honest individual I am,
Dan