What High End Manufacturers Could Learn From Bose


In the high end community Bose gets no respect. The fact is they don't deserve our respect - Bose does not make a particularly good sounding product and they're over priced. Yet at the same time, there is much the high end could learn from Bose. The concept is marketing. Bose knows how to sell hi-fi equipment. Open up a general interest national magazine and there's a prominent ad for Bose. How many high end manufacturers have ever run television ads? Bose has. Bose once sent me an unsolicited videotape ad thru the mail. Finally, Bose even has retail outlets. What a concept, actually spending money to make people awear of your product with the hope that they will buy it.

My question is why doesn't Martin-Logan, Krell or Harman (Revel, Levinson, etc) embark upon similar marketing efforts? The future of high fidelity sound reproduction will be for those companies that grab it. Right now, Bose is grabbing for that future. Will any high end companies step up to the plate and challenge?
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Showing 1 response by tubegroover

I really have enjoyed reading all the above posts because every single poster has added something thoughtful to this discussion. Let us audiophiles just face the facts, for what ever reason, the masses just don't find sitting in front of and attentively listening to music as important as we do. Why? Is it because they are not aware and if indeed they were, would it be important to them to travel down this road to the absolute sound, whatever that is?

Bose started out with a product that actually happened quite by chance. It wasn't "Better sound through research", that was the marketing ploy from the very beginning. My understanding is that the design was a haphazard garage experiment using multiple drivers because they were available. Amar Bose lent his name to it and Bose mushroomed from there. The 901 is probably the best known audio loudspeaker that has ever been manufactured and we audiophiles have a hard time dealing with that fact.

Lets also face the fact that even among ourselves we can't agree on what constitutes a great music making system. I have seen too many threads on this forum that berate excellent products. Why is this? Bose is the ultimate manifestation of this thought process among audiophiles. "I have chosen this so therefore this is the best". This is of course an exaggeration but there is in my observation much ego gratification and elitism among hi-end afficionados. Some of the above comments confirm this.

Bose makes their products accessible and affordable. It is indeed about marketing. They aren't exclusive and don't pretend to be. All they really pretend to be is better than they really are. Well what is wrong with that? There are many guilty of that. It is a business and marketing strategy that has been successful to a degree that most hi-end manufacturers can't grasp because

1) They don't have the resources of Bose
2) Most don't really know anything at all about marketing

Marketing is very complex. It is not always easy knowing how to reach the folks you want to let alone reaching them. The most EFFECTIVE marketing strategies create a NEED for their product and I really believe Bose falls into this category. How do you do it? Put your product out there in as many places as possible and MAKE people aware of it so its presence can't be escaped. This takes money and most hi-end manufacturers don't have the budget for this type of strategy.

The future of hi-end 2 channel audio is dubious indeed with all the aural stimuli that surrounds our culture. Listening to music for its own sake seems almost quaint to the masses that don't. These people buy products like Bose because of their most effective marketing strategy. Rhyno your analogy with scotch whiskey is a good one indeed and gets to the final point.

Hi-end is and always will be exclusive for the same reason that the best single malt scotch whiskies are and always will be. Most people just don't know, or even if they did, care enough to bother. Both are hobbies for enthusiasts. There must be enough enthusiasm otherwise it is just what many people ask after they listen to my system "Is it as good as Bose" or "Why don't you have Bose" or "Have you heard the Bose..." Damn I don't even know how to respond to such comments.

Well reproduced (hi-end) audio is about reproducing music that requires our attention because we WANT it to. Bose lifestyle systems are about low profile sound reproducing systems that fit into the way we live without bringing too much attention to themselves or for that matter our attention to anything remarkable that they do. The term "lifestyle" is appropo for this product, marketing strategy at its sublimal best, for the masses.