What companies have gone above and beyond?


I have had a few products back to the manufacturer for different reasons. Some companies have been fantastic to deal with while others have been a disappointment. Sota was so good I couldn't believe it. Aragon was almost as good. What companies have you dealt with that provided exceptional service?
128x128nrchy

Showing 1 response by team212

Hi-- yep some folks do and some folks don't!--living as I do 1500 miles from a High-End dealer,on the northern tip of Australia--service sorts the chaff from the wheat--the good guys I've had top dealings with and endorse are:

Jim White US/ Theta
Rob Stein US/Cable Company/delivers as promised
SME UK Ltd/ arms/truly exemplary
David MagnanUS/cables--one of audio 's true gentleman
Jan Allaerts/Belguim/carts
Wilson US/Speaker parts
Peter Qvortrop/ AN UK/ super prompt replies/parts
Richard@ Absolute Sound UK/ jadis parts
Richard Kern /'Audio modder'/superb communication,delivery and workmanship
Walter FieldsUS/NBS cables--delivers when the others are still thinking about it.

As for the negative ones--got a spare week!

Good listening,

Des