I had a Revel performa f30 damaged on the corners. Also the tweeter was bent in. Of course UPS tried to blame me for inadequate packing although they were in original boxes that were in good condition. Revel also tried to say they were damaged before shipment. I drove 9 hours to pick my next pair of speakers up personally. Tim
What can I expect in a UPS damage claim?
I shipped two 60 lbs speakers packed in it's orginial packing, and them added more packing materials, to a fellow audiogon member. They arrived very damaged; crushed corners, smashed top tweeter, scratches, gauges in the box. I called UPS, a rep is contacting the my buyer today and setting up a time to come and inspect the speakes. What should we expect?