What Are Your Audio Morals?


Assuming:

A. We all want to audition equipment before we buy it;

B. We all want the most for our money;

C. We all can find the same equipment cheaper on the Internet than from high end dealers;

D. We all know that you can't audition equipment on the Internet.

Therefore, the question is: How can you morally audition equipment at dealers when you know you won't be buying there?

After all, the dealer is giving you his time, his advice, the exclusive use of his listening room (all at the expense of customers who may actually biuy from him), a pro-rated percentage of wear and tear on his equipment, and a pro-rated share of his rent, electricity, salaries, advertising, taxes, maintenance, etc.

What do YOU do when you want to audition equipment? Do you:

1. Use your local dealer and buy from him?

2. Use your local dealer and buy elsewhere?

3. Don't use your local dealer, but buy elsewhere as long as you can return it?

4. Take a chance and just buy based on reviews, thinking maybe you can sell it if you hate it?

5. Other?

BTW, I am not a dealer. I'm just aware that if we all use dealers as free audition services knowing we'll buy elsewhere, local dealers will soon be extinct.

Maybe that's OK. Perhaps, with the advent of the Internet, local dealers serve no purpose anymore. That may be a future topic of discussion.
plasmatronic

Showing 1 response by phild

First of all...all of this used equipment had to be new once, right? Someone must have purchased it from a dealer at one time or another. Besides, a seller of used gear may very well take their profits and use them to buy something new from a dealer. Many of us may buy used, but I don't think we're the majority.

I have plenty of hi-end shops in my city (maybe ten? twenty?), and I honestly don't like dealing with many of the stores that I've visited. Lots of pompous, know-it-all sales guys out there (who don't actually know anything). I never go back to their stores and demo their gear, but if I did, I certainly wouldn't lose any sleep if I ended up buying the very same item used.

I patronize the nicer, friendlier stores as much as possible, but many stores tend to carry the same items and they're usually not what I'm interested in hearing. We may have twenty stores in my area, but most of my system wasn't available from any of my local dealers. One dealer did offer me a preamp demo unit for $3800 ($200 off for the demo...wow!), and I ended up buying a used unit on Audiogon for $1700. Could that dealer honestly expect me to pay him $2100 more for...literally...nothing? I was in his store for 20 minutes, and actually talked to him for 5 at the most. I never actually listened to his unit, because none of his other components were similar to mine...I didn't see the point. I don't make enough money to give $2100 away just to be nice.

I know that there are many people who take full advantage of the dealers service, demos, in-home set-up, troubleshooting, etc, but I'm not one of them. I did buy my Linn LP12 from a dealer, and they did set deliver it and set it up for me. After discovering this site, I don't know if I would ever do that again. I mean...I basically paid a $2000-$3000 delivery fee. I'm glad that they have a gorgeous storefront in an expensive neighborhood, they're well stocked with gear, and they always have four sales guys standing around, but that doesn't mean that I should pay for it. I'm all for guys like Rick Brkich (Signature Sound) who make their home their shop. It's a tough business that fluctuates with the economy...why add unnecessary overhead? I'd rather not pay for it. Some people like the fancy stores, the salesmen in ties, the illusion of prestige...that's fine with me...let them pay for it.