This is addressed in the latest (March) Stereophile. George Stanwick of Stanalog has taken over the product. www.stanalog.com. Long live the Well Tempered. A great product.
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I spoke with George @ Stanalog (factory rep for WT) at length less than a month ago-- I found him rather gracious with his time, and extremely friendly, knowledgeable, and helpful regarding the line.
He did remark that he IS extremely busy-
As far as the thought that there is no support for WT --- I call BS.
I am indeed a WT owner and have no association to Stanalog other than a very pleasant, live, for real discussion regarding a question. Solved!
In the holiday spirit - I wish everyone an awesome new year!
OH-- as far as the WT goes --- I love mine!