Weiss 501 DAC

@jimmy2615 i have tested the Weiss vs some of the more popular ~$5k and ~$10k DACs; Bricasti, Chord, Rockna, PS Audio, Audiobyte and I can say this it is far less compromised than those ~$5k units. It is definitely competitive with the Bricasti M1 SE, Chord Dave, MSB Discrete, etc…. It has its own sound signature which may or may not be preferred vs. the others but it is quite at home with those more premium DACs.

Daniel Weiss owns and operates the company.  He is a busy guy and can’t respond to every customer issue.  Your first inquiry when having trouble should be to your dealer.  That is literally our job and why we make money on these products. We are your first line of support.    
 

If you bought it used and don’t have a dealer, the distributor is Bluebird Music and they ought to help.  Send a note to them via the Contact Us link on the site.  
 

This is going to be a very tough one though as there are lots of variables.  What software are you using.  What mesh system? How far is the node from your core? Etc….  The big issue here is there is a good chance it isn’t the DAC.

I have found the Antipodes K50 and Oladra are a step up from the internal streamer.  If you have an external server, K22 as an endpoint would likely be a step up.