Warranty question


I am buying a 6 month old used amp unit from an authorized dealer. Warranty on a new product is usually two years. Normally, if buy used (from a consumer), with most companies the warranty becomes void. However, I am being told that since I am buying used directly from an authorized dealer and they are providing a sales slip, I will in fact have warranty on my product. How does this sound? Is it correct? Sound OK since I have sales slip? Just a local dealer work-around of big company rules? Thnx.
mattybumpkin

Showing 1 response by mwilson

Hi MB,

It is always best to check with the manufacturer about their policies about warranty transferrability. Also, you should double-check with the manufacturer that the dealer in question is actually an authorized dealer. Many dealers sell merchandise of a certain brand, but are not oficial authorized dealers, and that can determine warranty status.

Some manufacturers warrant their product for a certain period of time to the original owner, but void any warranty for subsequent owners. Others may provide a different warranty term for subsequent owners. Many allow full transferrability of warranty to any subsequent owners.

One important note, however, is that MOST will only honor their warranty if the item was purchased from an authorized dealer in the first place. In your case, that may be the more important piece of information. If it is used now, and being resold through an authorized dealer, I don't know if this changes anything - that also sounds highly manufacturer-dependent.

I recently had the warranty-transferrability discussion with Adcom, whose stance was that their full warranty was transferrable to any party, as long as the unit was originally purchased from an authorized dealer and had a sales slip.

I'd call the manufacturer - always a good idea anyway, IMHO.