Warranties - Best & Worst - New & Used

There are dummies out there who buy stuff from other countries, then whine and cry that the US distributor or retailers won't assist with Warranty claims!! (DUH!! Like, everyone knows this applies to just about ANYTHING you buy across the borders!!)
Then they have the nerve to complain about the manufacturer not supporting the product, and whine about it on A'Gon or the Asylum....
Sure, avoid the local dealer and the US economy because you're a cheap bast*rd, then complain about customer service when you're not really a US customer!??!!?!?
Anyone else heard of stories like these?

Hi Lester ears,
Sorry, I'm not trying to take things off-topic. It's just that I have seen this kind of thing happen, where someone bitches publicly about a company because they wouldn't support a Warranty on a product they bought outside the US, or has been passed-through two or three owners and has been damaged by stupidity. (I mean, just read the warranty info with anything you buy, and you'll see that it's for the US-only! How can you expect anything else?)

Ya, Bryston is pretty good with that warranty. But then, they have less to worry about, since an amplifier is a pretty simple device, compared to a CD player, for example. Like, what can go wrong under normal usage? I don't know for sure, but it seems likely that there's a clause that allows them to decline warranty service if the amp has been abused/used improperly, or accidentally damaged, which is often the case with amp failures. So, they're pretty safe, but the 20 year warranty does make for good ad copy.

When it comes to high end, I've found that most of the manufacturers I've spoken-to are pretty helpful, in or out of warranty. Of course, the attitude of the person calling them fo help is very important...

Quote:
"11-23-03: Unsound
Golden ears, suffice to say I couldn't disagree with you more."

Uh, okay......you can leave it at that, I guess, no harm done to me, that's for sure.
But then....
Your argument, if that's what it is, is like your chosen name - "Unsound", because you didn't say what you're disagreeing with! (Bryston issue or ridiculous out-of-country-purchase warranty claims??)

I'm sorry if you think I'm not "polite", but I wasn't trying to be obnoxious either. I was merely raising what I thought were valid points. You're taking certain points in my posts out of context to challenge and conveniently ignoring other points I made that balance the arguments. That is scheming, manipulative and political, which I consider to be worse than "impolite"!

1) Since when is it "ridiculous" to have a belief that we should support the US economy (in this case the US distributor/dealer network, or even private sale from an individual in the US) instead of buying off-shore? (The fact that the item may be manufactured off-shore is irrelevant. The distributor/dealer network is set-up to support the US economy) And, if someone by-passes that network to buy off-shore just to save a few bucks, should they really expect to get the same customer service from the US distributor? Now THAT is "ridiculous"!

2) I didn't "dismiss" Bryston's warranty. I think it's great if they repair things that may have just worn-out after years of use. I merely pointed out that there are less things to go wrong in an amp vs. a CD player, for example, so they're safe there, and their warranty, like just about everybody else's, probably doesn't cover what they consider to be abuse or accidental damage, which is usually the cause of failure.
Since you decided to attack me on the Bryston discussion, I copied and pasted this off of their website:

"This warranty is considered void if the defect, malfunction or failure of the product or any component part was caused by damage (not resulting from a defect or malfunction) or abuse while in the possession of the customer, tampering by persons other than factory-authorized service personnel, or failure to comply with Bryston operating Instructions."

So, there it is. That's all I was saying. No evil agenda here!