2. amps-preamps
  3. 165527-148959

Warning: China-Hifi-Audio.com

I just wanted to pass along some concerns with this dealer. 

I ordered a tube amp a couple weeks ago that was shown in stock (actually listed as a discounted customer return). and after 8 days of waiting for a shipping notification I asked about the status and was told it was delayed because the owner had to verify his UPS account. ??? They listed DHL Fedex and UPS as shipping services with 3 - 7 day delivery time for the $595 shipping charge I paid.

Since that response I have asked several times to cancel the order and even thru Paypal communications but am now being ignored. No refund and no shipment. So now it is in Paypal claim and I will be waiting many more days to see a refund.

Very disappointing experience with this dealer.


calieng

Showing 1 response by robert1234

robert1234
15 posts
 
I have purchased Shuguang vacuum tubes from China-hifi-audio.com. One was a quad of WE KT-88 Plus tubes. One of the tubes went bad after they no longer were available and towards the end of the one-year warranty period. I figured i was SOL, but Yong managed to find a replacement. It took a while, and he was a little slow on email which he apologized for, but he stood behind the product he sold.

I don’t doubt Calieng’s experience. Just another data point.
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