I've heard the same thing about Wadia. Repairs take forever. Some report more then a year's wait.
Does seem strange, spend so much time and effort building SOA products but run the rest of the company in a half-ass manner.
Dosen't seem to be unusual though. Looking at Odyssey audio they have great products and customer service that is second to none but never bother to update their website. The Khatargo and Cyclops amps have been out for like 2 years and they arn't even listed under products!
Does seem strange, spend so much time and effort building SOA products but run the rest of the company in a half-ass manner.
Dosen't seem to be unusual though. Looking at Odyssey audio they have great products and customer service that is second to none but never bother to update their website. The Khatargo and Cyclops amps have been out for like 2 years and they arn't even listed under products!