VTL Service ??


I am considering buying an amp by VTL and have been told their service is very poor.
Do any of you have any firsthand experience with them??
Am considering their ST150.
Thx for your help.
jim
jim_gerace

Showing 1 response by meadowman

As an owner of 3 pairs of VTL amplifiers, I can say that they have been VERY helpful with both the 2 pairs of amps I bought new AND the pair I bought used. I did speak with Luke about the "transferrable" warranty info. He advised they have been serviceing "lifetime" warranties from the early 80's since he re-formed VTL after his father dissovled the original VTL when he left. Sounds to me like they have gone above and beyond in the servicing of gear as old as 15 years. I understand how a "transferrable" warranty can be abused when after 2 or 3 owners, it is very difficult to tell what tubes have been used, if the unit has been altered etc. IMHO VTL builds an excellent quality product that is VERY reliable. Any problems I have had have been rectified quickly and at reasonalbe cost.