VPI Scout- motor pops in speakers when turned off


I just recently purchased a VPI Scout. Whenever I turn the motor off to change records, a loud pop comes through the speakers. I called VPI about this, and was told that it is "system dependent" and not something to worry about. I was told just to turn the volume down before turning it off, which doesn't really satisfy me as a legit answer. I have read on the forums on Audio Asylum that I am not alone with this issue. Is VPI's response just side stepping the issue? Is it really something to worry about? I found it sort of a lame response.
mekong56

Showing 2 responses by mekong56

Buconero117-
I couldn't agree more with your post. They (VPI) KNOW it is an issue. That was obvious when I spoke to them on the phone. I can appreciate the fact that he didn't play dumb and act as if I was the first person they had heard from regarding the issue, but dismissing it as "system dependent" is not acceptable to me either from a manufacturer of high end equipment. I realize the Scout isn't a "high-end" piece in the true sense of the term, but is is the limit of what many hobbyists are willing to spend on a turntable. It is expensive enough that they should deal with a known issue such as this on a product that has been in production as long as the Scout has. It's not like this table is a brand new product.

Oh well, enough of my ranting. It isn't THAT big of a deal. It is just my first nice TT, and I was just a little peeved about this. I am otherwise very happy with the sound of the Scout so far, which is what really matters.

Thank you for all of your responses. I may try installing the capacitor. Sounds like an easy fix for someone with basic soldering skills.
Wow. This is not where I intended the thread to go.

I will state for the record that they were very nice and courteous when I talked to them on the phone (I didn't get the gentleman's name).

Here is a link to a thread from 2003 on Audio Asylum in which the poster with this very issue claimed that VPI actually offered to swap out the capacitor. That one reason why I was not satisfied with their answer. This, if true, would seem to me to illustrate that it is a known issue that could have been corrected by now.

http://db.audioasylum.com/cgi/m.mpl?forum=vinyl&n=248375&highlight=vpi+scout+motor+pop&r=