VPI's website down

Thanks for the link @mulveling.

Unfortunately, I think that poster is correct, although it didn't have to be that way.  There was a lot of good information on VPI's forum and hopefully, it is not lost completely now.  It was a good resource to find answers to potential problems that occur on most if not all tables (routine maintenance, set up etc.).

The downside to the site (as the AA poster points out) is there were a lot of problems that went unaddressed or ignored by VPI, which is a real shame.  These types of things also happen regularly (and not just in audio) and if responded to appropriately, would become a record of just how well a company responds to its customer base.  Instead, it became a record of the screw ups and poor customer service on full display.  This is an unforced error and easily avoided.  It is really a shame.

The long and the short of it is as we speak Claire my operations manager and myself have been working to recover the old forum with ALL of its content as an archived resource.

Mat-  What does this mean?  Will the new site have all of the old posts transferred to it and available for access and viewing by the public?  Or by "archived" do you mean stored in an internal VPI library that only VPI can access?