I see the DOA tweeter is being replaced but what about the finish where the lacquer was clouded and the back of the speaker was loaded with black specks under the lacquer? Based on this description and I would return these speakers to Upscale Audio.
Is it possible the packing material and/or shipping caused these finish problems? Or, did the package receive some water damage during its shipment? Since the tweeter was DOA, is it possible some kind of shipping damage occurred that caused these problems?
I believe the best way toward a resolution is a phone call with Upscale Audio to discuss, review and get resolved. Voice messages, emails and posting on Audiogon is not the solution (my opinion).
Is it possible the packing material and/or shipping caused these finish problems? Or, did the package receive some water damage during its shipment? Since the tweeter was DOA, is it possible some kind of shipping damage occurred that caused these problems?
I believe the best way toward a resolution is a phone call with Upscale Audio to discuss, review and get resolved. Voice messages, emails and posting on Audiogon is not the solution (my opinion).