USA Tube Audio


Paul at USA tube audio charge my credit card after I returned a Ayon power amp to him. He gave me a complete refund for the amp.It was return with in the two week test period. He sent me an email that stated I have to paid a fee for the 0% financing. The fee was for 471.15. He did not charge this fee until 3 weeks after the amp was returned, he sent me an email. This was a unauthorize charge to my card. I am fighting this charge now. This is how he rewards customer's who brought items from him is the pass if things do not go his way. Be careful when you deal with this company, you might end up with a surprise.
128x128mcallij1

Showing 1 response by lalitk

Beth is right, the return policy couldn’t be any more clearer. 

“If you are not satisfied with your purchase, you may return the product for a refund of the purchase price, an in-house credit or exchange for another product within 15 days from the delivery date. A 20% restocking and handling fee will be charged to the purchaser on all of the above mentioned options. The 15 day in home audition period starts at the date of delivery - should client decide to return any product, the cost of shipping the unit to the client will be deducted from the refund. Freight, Financial Institution, Credit Card, PayPal, fees if any, will not be refunded.”