Everytime I call UPS because of a delay they say a train broke down, no matter where it's coming from or going to, despite the time of year or weather conditions. Isn't it funny how my delivery via FedEx from the midwest is right on time during this same storm. How could that be? And one FedEx delivery even arrived a day early!! I don't use UPS anymore unless there is no other choice available.
UPS strikes again
Just to issue a warning to anyone shipping UPS this Christmas season. I had a piece of audio gear (an integrated amp)that I thought I would ship UPS to my Dad in Ohio to help build him a little system while I was visiting for the hollidays. I took the package to UPS in Austin TX and paid $27.00 dollars ABOVE the normal shipping to have it sent (they said garunteed) in two days. Well, what do you know it snowed in Ohio, and to make a long story short I am visiting my Dad with no amp.
Having called UPS they still can't say when the package will be delivered, and they WILL NOT refund any shipping charges. I can understand there are things outside of everyones control happening here, and I know that in the grand sceme of things this is a small problem. My gripe is that I paid for sevices that were not rendered....... I am willing to pay the regular UPS shipping, but it seems like they should be reembursing people who paid for special service that wasn't fulfilled.
Although no small print was offered at the time of purchase, I guess I should of known.
Merry Christmas (Really)
Chris
Having called UPS they still can't say when the package will be delivered, and they WILL NOT refund any shipping charges. I can understand there are things outside of everyones control happening here, and I know that in the grand sceme of things this is a small problem. My gripe is that I paid for sevices that were not rendered....... I am willing to pay the regular UPS shipping, but it seems like they should be reembursing people who paid for special service that wasn't fulfilled.
Although no small print was offered at the time of purchase, I guess I should of known.
Merry Christmas (Really)
Chris