It is clearly beneficial to photograph the packaging job before shipping it, both before and after closing the box. If the box appears damaged on arrival then it should be photographed before opening it. The more evidence you have, the more carefully you document the process and any damage, the faster any shipper is likely to "pay you to go away". I know that problems do occur, but I've been surprised sometimes how well electronic components survive shipment, even from Canada. I've had boxes arrive from Blue Circle that looked brand-spanking new after spending a week traveling 3000 miles.
UPS & Small Claims Court?
I received a package that was broken from UPS. The boxes were in good shape so of course UPS is refusing to pay for damages. Who should file the Small Claims Court papers, the sender or the receiver? What state should these be filed under? How successful is going through the court process? I just don't want to waste any more time or money with this. I'm already out $1,600.
Thanks in advance.
Rob
Thanks in advance.
Rob