I meant to say the free upgrade to the new MDAT2 is not available to original owners of the XDS1. Sorry for the confusion.
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I am in the same boat - Brian. It's a 25 grand SACD player that gets zero updates for almost 2 years now.
I have an older Synology NAS that cost less than 1/25th of that - and superseded by 4 new models that I still get firmware updates for that improves the performance and adds new functionality that really puts EMM to shame.
I'm sorry you find yourself in the same position, Doggiehowser. I like to think of myself as a fair minded person. I remember calling EMM about 20 months ago when I was told no software upgrades are available for our units, but future upgrades would be available via download as available....apparently not:(....despite our most considerable investments. Do you know whether any HARDWARE changes are necessary for MDAT2 upgrade to original XDS1 units? Any other XDS1 owners may certainly chime in....thanks
Thanks for your understanding, Brf.
But no. I saved up for the XDS-1 because it did provide a noticeable jump over my previous DACs. And I would have expected better support.
FWIW I have been listening to the PerfectWave DirectStream recently and I really like PS Audio's track record with supporting owners with the previous gen.