The Best Universal remote is either the Philips Pronto or Marantz RC 5000. (Identical remotes) They are touch screen computer programmable. Check out remotecentral.com for information on remotes.
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The Marantz RC-2000 Mark II is the best remote for the money. It is very versatile and easy to use. It in easy to use as well without looking due to the raised buttons. I liked my first RC-2000 so much that I bought the Mark II. The Mark II's memory isn't volitile and the screen is easier to see than the earlier version. Anyway good luck.