Troubleshooting help please


Hello,

What could cause sound not too completely turn down. With the volume control all the way down on my preamp itself or using remote, I still get sound. When I select mute sound goes out as it should. It is not very loud but I can clearly hear the music from 15 feet away. I have a tube amp and preamp. The same scenario occurs whether I am using tuner or CDplayer as source. I know issue is linked to preamp since problem does not exist with my other preamp. Could this be an impedance issue or is it simply an issue with the volume control itself?

Thanks
sympaticonorm

Showing 3 responses by sympaticonorm

If the gain is too high, I assume that preamp could then work fine with another amp and that it is simply a pre-amp & amp mis-match issue...is that correct. I will spray contact cleaner just in case.

Thanks
I do have a mute button on remote and a mute switch on preamp itself. These will cut-off sound completely.
Thanks Newbee,

Yes, everything works fine except for the fact that I can't turn volume all the way down to nothing