I have had the opposite in that the company went out of the way , twice , to replace blown drivers. I owned the Shamans and was in love with them . Call the company and ask for Lucy. She and Vince are often busy on the road all over the world showing at every event but you may can catch her . Tell her Brent in South Carolina said hi. Audition their speakers and prepare for some of Vince s magic! They do not make a single dud .
Totem Acoustics Customer Service
I am not sure maybe I have the wrong email address for Totem ([email protected]), but I have just about formally crossed their products off my list due to their lack of email response. I have sent several emails asking for a list of dealers in my state and have not gotten one response.
Anyone else have this issue? Is their customer service that bad?? Maybe they don't need the sales????
Anyone else have this issue? Is their customer service that bad?? Maybe they don't need the sales????