Tonian Labs


Anyone know the people at Tonian Labs? I seem to be having a difficult time with returning a pair of demo speaker cables that they sent to me. The cables arrived in 1.5M length but were advertised as 2M so too short for me. I tried to sell them to a friend of mine but he liked the CRL cables more in his system so I sent them back for a refund. Now I am being told that the ends are custom ends and wires came loose under the shrink wrap. My friend and I connected them to our speakers for a few songs each and took them out of our systems. No abuse what so ever. Now I am being told that they want me to pay to repair the cables. I am being told that wires under the shrink wrap are loose. Tonian no longer carries the cable line and I feel that I am being taken advantage of since they probably cannot sell them and if they get a few hundred for the cables, they probably cover their original cost. I would have kept the cables if they were 2M but they weren't so I returned them.

Anyone else have any issues with this dealer?

Thanks
bigkidz

Showing 1 response by musicfile

Tony M is a good guy in my dealings with him
Honest and straightforward
He builds great speakers