TMR Audio; Never Again


First off thanks for the community for trying to help me with the Aurender A10 over the weekend, though I never did get it to play music. Turns out it wasn't my incompetence THIS time, it's defective. I just spoke to Ari from Aurender who DID call me back, TMR never did, still waiting. TMR was uncooperative ignoring me totally. Never again!

joeyfed55

i too have had only positive interactions with tmr - they are a good outfit

I’ve bought numerous pieces of gear from TMR, have returned hasty purchases as well as sold back and upgraded with no issue. I’ve also received friendly technical help when stumped by a few issues. Great company with great prices and customer service IMO.

It’s not very often you see professional behavior on here. Josh, you seem like a stand up guy. I’d trust you with my kids if I had any. You should print this thread, and all of the responses and either put them in a training manual for your sales people and customer facing tech or just slap it somewhere on your yelp somehow.
 

I also have bought several Items from them and its been great ! I was going to buy an Item from them but the salesman informed me that the piece I had was better than the piece I was going to buy from them! Not often does a salesman talk you out of a sale! I HIGHLY recommend them!

They’re the future of how the industry does business, also only extremely positive experiences.