Tidal not working on mac mini


After years my tidal is not working on my mac mini, i can use it from the internet but the app logs me in and then says i need to log in. I would be fine just using the online version but I need the app version to run roon. Any thoughts? Is the mac mini obsolete?
1967

Showing 2 responses by 1967

by the way the tidal support is very frustrating. After explaining the problem in detail including the fact that I could access it from my phone and the computer through the internet the "support guy" said oh no problem I have reset your password. That wasnt the problem, then he said the app didnt install correctly, I installed it years ago. Then he has disappeared no response since last night, great "customer service". Time to buy a cd transport
thank you jond. I did, but still the same error (unable to log on)

Update: after hours of waiting and resubmitting all the info I sent last night here is a copy of the email I received from support ( an email that is just the letter d) - so frustrating


Annette (TIDAL)Sep 19, 1:56 PM EDT

d

Best Regards,Annette
TIDAL Team Lead