Call you CC company and dispute charge ASAP
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I think it's a one-time mistake.
Have you tried this link?
And yeah, tell your credit card company right away.
Disputed transactions could take a few weeks or less to clear/resolve.
Based on my admittedly short (so far) trial of Qobuz I can recommend them pretty enthusiastically. If you use Roon it's a no-brainer as the integration of Qobuz streaming with your existing collection is seamless and synergistic. But even if you don't use Roon Qobuz is still excellent. Their quality is the best I've heard in a streaming service and the depth of their library is impressive.