I have had a PRC3 for about 5 years, cleaned 1000's of records, and have never experienced any of these issues. I know that doesn't help you now that you have struggled with and solved those problems but nobody should have to go to these lengths to make a product perform the way it is supposed to. I would simply returm it and I'm sure they would repair or replace it.
Just a note, like Doug, my arm has always been set to near zero VTF. No idea if that's the solution.
Just a note, like Doug, my arm has always been set to near zero VTF. No idea if that's the solution.