This might just be the end of brick and mortar

Yogiboy, that is a good question. I'll send them an email and see what they say.

They are the one's offering the 60 day return policy. That's basically means you have 60 days to return product, no questions asked. They used to give a 30 day policy but recently changed it. I think the only reason they are doing this is to squeeze brick and mortars. There is not one brick and mortar in the country that will give you 60 days to return something. Most sales at brick and mortars are final sales. No returns.

Dill, if they are so negative on returns like you Insist. Why would they offer a 60 day return privilege? It doesn't make any sense.

Ct sooner, what does this have to do with Music Direct?

Zd 542, I totally disagree with you. They have a guy that works there named Bess. He probably knows more about analog than any other dealer in the country. I would bet music direct sells more turntables than the top 5 audio dealers in the country. Besides Bess they do have some other knowledgable phone reps. If you want to deal with reps that have no knowledge call Audio Advisor.

Music direct gives you a 30 day trial to try out the equipment and see if you are happy with it. Now they are offering you 60 days. I don't believe this has anything to do about warranty. I will call music direct tomorrow and ask them why they are now offering 60 day return policy. Then I will report back my findings.

I just confirmed with Bess at Music direct that it is indeed a 60 day return privilege and not a 60 day warranty like some of you had said. You have 60 days to review a product and at the end of 60 days if you are not happy with it you can send it back for a full refund. If you send it back you will have to pay for shipping and insurance. The only items excluded are fluids, cartridges and special order Items. He said it is the best return privilege in the audio business.

The guys that work at Audio Advisor remind of guys that work at Best Buy. They are basically retail clerks with no knowledge.

They may not put Audio Connection out of business because he is one of the most knowledgable dealers in the country. Most dealers are not Audio Connection. Most dealers are marginal as it is. Something like Music Direct offering a 60 day trial period could really hurt those marginal dealers. At this point all Music Direct has to do is convince some of the big hitters out there to come aboard and you will see dealers dropping like flies. Don't think it can happen, we'll just look at some of the lines Music Direct carries now. It would of been unheard of 10 years ago. Places like Music Direct are doing big numbers out there and some of these big boys who have recently been acquired by conglomerates are all about the bottom line. Not to get off subject but even a well known company like Ferrari is going to start producing more cars. People said it would never happen. Things are changing in the market place fast and one day you will see companies like Music Direct and Acoustic Sounds carrying a lot more high end brands. These companies have more exposure to the market via their website and mail order catalogues than small specialty retailers.

I actually meant to say Bess is one of the best analog guys in the country. I used to deal with the best analog guy in the country but he passed away 3 years ago. The one and only Mr. Brooks Berdan.