This might just be the end of brick and mortar

Anyone going to see Richard Vandersteen on Saturday at Audio Connection? I'll be there from start to finish as I am looking at a few upgrades and it's a long drive so it's fun to hang out. let me know if you are going so we can meet.

If a B&M has great customer service and can truly consult, like John at Audio Connection and a few others around the country, then we will still have stores going forward. I personally pay the extra to the stores to get products that not only sound great, but great together. Too many components don't sound good together, but a great dealer will know what has synergy. In the end, I feel that I've saved a ton of money by getting what it right up front. Too many folks on here and who buy from the net are never happy and keep buying and selling at either big or small loses. To me, that's a waste of time and money.....but that's just me.

Some of you guys don't understand how business works. Sorry, that's the reality here. We've heard the stories about returns...I too have had a problem similar in the past. I just won't buy that way. You don't save money in the long run either. Shows aren't great places to hear products that you want. The rooms stink and you can't hear your own music for hours...YOu hear only what they have in the room. Good luck with your mail order.....There are and will be top stores....the top ones will stay in business and the lousy ones will leave..just like a real market...

I can promise you that Nick at Audio Connections knows as much about set up and sound than all the other old timers. How can say that Bess knows more than anyone else in the country? How do you know since you don't got to B&M stores? I have been to many great stores recently. These guys all know a ton about analog. Does Bess know how his turntables, arms and cartridges sound with preamps they don't sell? How about how well they mate with my Ayre integrated amp and Vandersteen Treo's with top AQ cables? I bet he has no clue unless he recently went to a B&M to listen to Ayre and Vandy's, which I doubt. I get that you love Music Direct and I use them for vinyl purchases. I have nothing against any good dealer and I consider them a very good dealer, but aren't putting anyone out of business. Those of us who shop B&M don't want to deal with mailing stuff back etc....

Taters and Yogi, thanks for calling me out on that post. I have MS and deal with cognitive issues at times. I thought I was posting on another thread where many of us were discussing meeting up on Saturday.

On topic, I don't understand why some of you come across as hoping that B&M stores go away. Why can't there be all options? In the end, that's the best thing for everyone. It gives those of us the ability to go listen before we purchase and it keeps many of us who can afford nice components a place to purchase them. That still leaves plenty of room for the rest of you who want to play hit or miss purchasing online. I realize times change, but I've lived through the demise of vinyl, which has never gone away for many of us. There have been some bold statements made in this thread as if it's an absolute that B&M are going away. It makes no sense and neither does it make sense that the MD guy is the best analog guy in the country. I think when you make statements like that, it takes away from some of your other points that are interesting (at least for me). Like I posted earlier (I think it was in this thread), I like MD and have dealt with them since they started, so it's not like I don't like the guy or his business. Just think that your original post is wrong and that just because he offers a return policy that REQUIRES an explanation (it's written on their site so it's irrelevant what they tell you on the phone unless you can prove it in court, which would never happen), plus you are also out the shipping costs. I just can't see how this type of policy would ever do anything to hurt a store.

In addition, based on the brand they carry, I haven't found anything that I'd have in my system other than some digital stuff as I went cheap until things work themselves out. When you deal with higher end audio, many folks want the whole experience of sitting and listening to their own music and hearing how things work together as a system. Even my kids like audio stores and the oldest is 18.

Again, I wasn't trying to hijack your thread.

Chrshanl37 I was going to email you so as not to hijack this thread but I didn't see anyway to do that. Sorry. It's on Matt's DAC shootout thread that is very very long right now. He lives near Audio Connection and we have a few posts over there about Richard Vandersteen's visit and meeting up.

IRT this thread, I think there are pros on both sides. Just like any business, we will continue to see all B&M stores needing to 'keep up' with what the customer's want. They will do this or they will go out of business. For years now, all I've heard is that online is putting the stores out of business.

I've been around this business since 1970 and have gotten to know many in the industry as I'm a networker type of person. One of my closest friends closed his doors around 2002 or so because he thought home theater was going to put him out of business as his prices were so much higher. The irony is that in speaking with Richard Vandersteen last year when he did his yearly AC visit, he spoke about going to the very high end speakers as THEY were the ones selling the best. For whatever reason there is a huge rift right now in audio....I'll use the $300pr speakers to say 3k a pr (just to give an idea of what he was saying) and 6k-unlimited a pr. There are big markets still for both. We can and will all live in harmony for a while still regardless of a return policy that the OP has said is one thing, but on the MD site it says something totally different.

There have been many points brought up in this thread and so far I don't think we've seen any absolutes, do any of you? I do have one other question that's been talked about a few times in this thread and that's how anyone can audition anything in a show environment. When I'm spending over 20k on something I just can't justify buying anything that I haven't heard properly vs at least a couple of other products. I'm lucky as I'm in CT and there are still at least 4 or 5 stores in my state alone and then I have Boston, NH, NYC, NJ and even DE ..... I'm lucky as I recently upgrades my whole system. That is the biggest reason I've heard soooooo many products that are out there and that includes the very small companies products that are sold via 'home stores'.....Some I've liked, however there are some well known 'direct' type of companies who sell via mail order, but have a few 'home stores' that carry their products and none of them impressed me. I've heard a few others that impressed me greatly, but I was still concerned about the future and getting parts etc. if something went wrong. I'm older and older school than many of you who will only buy used on the net or via the direct route. I fully understand both sides and my personal opinion is that there is still room for both sides and will be for a fairly long time. JMHO

That's fine guys, however high end audio is still and will continue for the near future to be about emotion...The music and not the product of the month. That's the difference that some of you don't understand. I'll put my system up against any other system put together for what I paid for it all. most of the B&M guys are doing it for love still and there will always be some room for that. I've always taught my kids that it's only a good deal if you get something that you love for less....I'm happy for you KNG as well as the rest of you who only deal online. You can point out why YOU like online better than B&M and established brands, but that doesn't make you right or wrong, just like my opinion is just that....That said, I've lived long enough to hear the demise of so many things because of computers, then online etc...and for most things I'm still waiting.....

I was at a dealer yesterday with a bunch of audiophiles (many who do buy online). Most felt that if a boutique manufacturer was able to get their wares into a B&M, that most would do it in a heartbeat as their advertising costs can actually be higher than you think. They must do shows which cost a lot and they have to have their internet presence along with getting their products reviewed etc... There are two business models here that will co exist for the foreseeable future and that benefits all of us in the long run.