If you are referring to the big laser disc unit, the universal theta transport, I had drawer problems with mine. However, I sent it back to Theta and they fixed it and had it back to me within 9 days including the shipping time. Cost me $50 to fix and Theta's service is superb. If you are speaking of the smaller CD sized Theta Basic unit, they are built like tanks. I owned one and never had drawer problems or laser problems. What surprised the heck out of me was how much better the Data Basic, not the Universal transport, sounded. The sound stage was larger, more dynamic and the low end incredibly detailed and extended. All from the transport...I would have never believed a transport could make such a huge difference.
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