Nice to hear a customer giving credit for a job well done.
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Sorry about my spelling. I don't really like saying negative things even if a company has wronged me, unless I feel that they can wrong someone that can't afford to undo the damages. Cary also fixed a cold solder joint in my CAD 120's amp after it was technically beyond its waranty. Not many companies will do that. I was going to upgrade to the Mark II but I was told that since my SLP98P preamp already had enough gain in it that it would not be money well spent, so while they had the amp there, I had them replace the caps with Cardas, and it did make a difference in sound. I'm thankful for their honesty and love the way their products sound. They've even helped me try to troubleshoot problems before sending anything in. Very good customer serviCe.
Czbbcl, such as? I'm just happy to pass on a couple of good experiences in customer service, and a company that makes very good products. I wasn't trying to impress you or anyone else. Just looking out for fellow agoners. I also do the same for anyone that buys from me. Please share your experiences with us, bad, good, or indifferent.
I have Cary WE300B SE monoblocks and SLP98 for many years and they have been outstanding in my avantgarde horn based system. I have had my Cary monoblocks serviced twice. Everytime the service was outstanding and the amps came back sounding glorious. (The amp failures: maintenance servicing, and the other was due to a CD player failure sending a terrible signal through the entire system)
I have nothing but great things to say about the products and Cary support. Aces for me.