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Tekton Double Impacts

Anybody out there heard these??

I have dedicated audio room 14.5x20.5x9 ft.  Currently have Marantz Reference CD/Intergrated paired to Magnepan 1.7's with REL T-7 subs.  For the vast majority of music I love this system.  The only nit pick is that it is lacking/limited in covering say below 35 hz or so.  For the first time actually buzzed the panel with an organ sacd. Bummer.  Thought of upgrading subs to rythmicks but then I will need to high pass the 1.7's.  Really don't want to deal with that approach.

Enter the Double Impacts.  Many interesting things here.  Would certainly have a different set of strengths here.  Dynamics, claimed bottom octave coverage in one package, suspect a good match to current electronics.

I've read all the threads here so we do not need to rehash that.  Just wondering if others out there have FIRST HAND experience with these or other Tekton speakers

Thanks.
corelli
vitop
221 posts
 
Has anyone contacted Eric and given him a chance to respond to and remedy the issue? 
jetter
2,949 posts
 
^ One would assume its being worked on behind the scenes.
mr_m
1,900 posts
 
I have a friend that I recommended a pair of loudspeakers to. It was the same brand as my own at the time. He had a dust cap fall off one of the woofers and contacted me about it. He  immediately contacted the manufacturer and they gave him an authorized return shipping voucher at their expense to ship this 100lb. tower speaker  back to them as he didn't know how to replace the woofer as it had its leads soldered. I told the manufacturer I would perform the work of replacement. They sent a new woofer UPS next day air, and I made the repair. My friend was thrilled and guess what that manufacturer did for me? I had an older outdated loudspeaker processor of theirs which they traded even up for a brand new up to date processor! At the time, this was a $1600 upgrade. What happened to that woofer dust cover was extremely rare but I don't think my friend or I could have received better customer care.
vitop
221 posts
 
Mr_m:
I agree. Customer service is paramount. That’s why I asked if anyone had allowed Eric to address it. I doubt whether he wants his products or his company to get a bad reputation. Things happen, and it is a true measure of a company how issues are addressed. I have no reason to believe that Eric won’t address it both with customers and the manufacturer. He has worked too hard to get the reputation he has to just not address it. I agree though. It is a killbuzz to wait for a shiny new toy and then have it not be 100%. I’d be really surprised though if Eric doesn’t do the right thing.
mr_m
1,900 posts
 
vitop,

Don't worry, I am sure Eric will take care of the problem. Customer care is more important than ever these days....
Cheers,
Tim
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